Last Updated on 15th November 2024
Welcome to EDTU, a part of STEMCL Edu Tech Pvt Ltd. We at EDTU (“us,” “we,” or “our”) are deeply committed to safeguarding your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy is designed to explain how we collect, use, and protect your personal information when you use our services, including our website, courses, and other digital products (collectively referred to as the “Service”). By accessing and using our Service, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy, including the collection and use of your data as described below.
At EDTU, we prioritize transparency and ensure that your privacy is respected. We collect data in various forms, both personal and non-personal, to enhance your experience with our platform, personalize our services, and continuously improve our offerings. Personal data may include basic information such as your name, email address, phone number, and payment information. Usage data, on the other hand, is automatically collected as you interact with our platform, including details like IP addresses, browser types, and pages visited. This information helps us improve the functionality of our Service and tailor it to meet your needs.
To provide our Service efficiently, we use cookies and other tracking technologies. Cookies are small files stored on your device to help improve user experience, remember your preferences, and track activities on the site. They can also help with marketing and analytics, providing us with insight into how users interact with our platform. You may choose to disable cookies via your browser settings, although doing so may impact certain features of our Service.
As the Data Controller, EDTU is responsible for determining the purposes and means of processing your personal data. In some cases, we may employ third-party service providers (known as Data Processors) who help us manage our Service, such as payment gateways or email service providers. These third parties are strictly required to handle your data only for the purposes we specify and are prohibited from using it for any other reasons.
We use the data we collect to ensure that we can deliver and maintain our Service, communicate important updates, enable interactive features, provide customer support, and analyze usage patterns to enhance our offerings. Additionally, we may use your contact details to send promotional communications or newsletters, provided you have consented to receive such information. You have the right to opt-out of marketing communications at any time, which will stop us from sending further promotional content to you.
Our legal basis for processing personal data is varied: it may be necessary to fulfill a contract with you (such as providing the courses or services you have requested), based on your consent, for legitimate business interests (such as improving our Service and marketing), or to comply with applicable laws, particularly for payment processing. For any sensitive data processing, we will always seek your explicit consent and allow you to withdraw it at any time.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining usage data for internal analysis and service improvement purposes. However, once the data is no longer required, it will be securely deleted or anonymized. As part of our commitment to data protection, we take all reasonable steps to safeguard your data, but we acknowledge that no electronic transmission or storage method can guarantee 100% security. While we employ commercially reasonable security measures, we cannot guarantee the absolute safety of your data.
If you wish to access, update, or delete your personal data, you have the right to do so under applicable data protection laws. You also have the right to object to or restrict the processing of your data, request data portability, and withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. If you believe your data rights have been violated, you have the right to lodge a complaint with the relevant data protection authority.
For payment-related services, we work with third-party processors like Razorpay to securely handle transactions. These processors adhere to stringent PCI-DSS standards, ensuring that your payment data is handled securely. We do not store payment details on our systems, as they are securely processed by these trusted third-party services.
It is important to note that our platform may contain links to external websites or services. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review the privacy policies of any third-party websites you visit.
We take the privacy of children seriously and do not knowingly collect personal data from children under the age of 18. If a parent or guardian believes that a child has provided us with personal data, they are encouraged to contact us, and we will take appropriate steps to delete such data.
This Privacy Policy may be updated from time to time. Any changes will be posted on this page, with the “Last Updated” date updated accordingly. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your personal information. If we make significant changes to how we process your data, we will notify you directly, either by email or through prominent notices on our Service.
For any questions or concerns regarding your personal data or this Privacy Policy, please do not hesitate to contact us at support@edtu.in. We are always here to assist you and ensure that your experience with our Service is as secure and seamless as possible.